The Woodshack is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Woodshack may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 01/09/19.
What we collect
We may collect the following information:
- Full name
- Email Address
- Phone/Mobile Numbers
- Log Order Information
What we do with the information we gather
We require this information to fulfil your log order and also to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To improve our products and services
- Send periodic promotional emails about new products, special offers or other information which we think you may find interesting (using the email address which you have provided)
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When you register your details with us or place an order, we use a secure server. Any data you give is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure internet messages are not intercepted.
Your payment will be processed by Paypal. All customer information is kept strictly confidential on secure servers. We do not keep credit card information. Customer information is only used for the purpose of processing and fulfilling your order. We do NOT and will NOT pass your details to any third party.
If you have subscribed to our mailing list we may send you offers from our store, news and other updates. You can unsubscribe from our mailing list by contacting us or clicking the unsubscribe link in any of our newsletters. Your email address will never be passed on to any other third party unless we are requested to do so by local law enforcement agencies.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Our website uses server side cookies called sessions to make your shopping basket work. These collect no information about yourselves and do not store any information on your personal machine. Without temporary cookies (known as session cookies) you will not be able to add items to the shopping basket.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. If you would like us to delete any information, we have then you must let us know by writing to or emailing.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our services only.
You may request details of personal information which we hold about you under the GDPR 2018. A small fee will be payable. If you would like a copy of the information held on you, please contact us by email at firstname.lastname@example.org
If you believe that any of the information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.